eWater's business structure reflects the key parts of the eWater value chain. The key business units cover product research, development and application; communication and marketing; and business operations.

eWater explicitly understands the knowledge value chain on which it was created. We recognise that the water industry needs more than just state-of-the-art decision tools. There needs to be strong quality assurance, stakeholder acceptance, support for industry adoption and application, training and capacity-building, and an assurance that the decision tools will be sustained in the market place in the long term. These are the operational principles that guide eWater's Executive Management team.